Contact Us
We’d love to hear from you.
At Elitesaw, we’re drawn to the many forms of life around us—from birds in the sky and animals on land to the fascinating creatures beneath the water. Our plush collection is inspired by that sense of curiosity and the simple joy of discovering something new.
If you have a question about an order, a product, shipping, or want to get in touch, please feel welcome to reach out. We’re always glad to hear from the people who bring our plush animals into their homes.
Email is the easiest way to reach our team. If your message is about an order, please include your order number so we can find the details and help you more quickly.
Phone
+1 515 491 5082
You’re welcome to call us during our regular business hours. If we’re away from the phone, leaving a message or sending us an email is always a good option.
Address
5416 Cody Drive
West Des Moines, Iowa
United States
Our Hours
Monday – Friday: 9:00 AM – 5:00 PM (CST)
Saturday – Sunday: Closed
We usually reply within 1–2 business days. Messages received over the weekend or on holidays will be answered on the next business day.
We know a small question can make an online purchase feel a little easier. So whether you’re looking for more information about a particular animal, checking on an order, or just curious about something you’ve seen on our site, don’t hesitate to reach out.
We’ll be happy to hear from you.